Unfortunately, we currently do not accept returns or exchanges of product. If you believe there is a quality issue with the product you receive please reach out to our customer service representatives by using the “contact us” form at www.drinktrimino.com or email us at hello@drinktrimino.com. Please take a note of the “Best By Date” and lot number on the neck of the bottle. This allows us to track the specific batch you received. Each inquiry will be handle on a case by case basis.