We here at Trimino Brands try to provide premium shipping for our premium product. We currently ship our product to street addresses within the United States. For orders containing 1 -2 cases, shipping is paid for by the customer. For orders of 3 cases or greater, shipping is paid for by us!
Orders are processed at our facility Monday – Friday and will be processed for same day fulfillment if the order is received before 6:00 PM EST. Our facility shall not operate on the following observed holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.
A shipping confirmation email will be sent to the customer after the order has been processed and shipped by our facility. Please allow at least 36 hours after placing your order before reaching out to our customer service team to receive tracking information.
Currently, we do not accept returns or exchanges of any products sold on our site.
In the circumstance that your order was damaged in-transit to your shipping destination or in the instance you have received the inappropriate order, please reach out to our customer service representatives here or email us at firstname.lastname@example.org.
If you have any other concerns about our product, please feel free to reach out to us. We constantly thrive to improve our product through building quality relationships with our customers.